Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-382149%22%20slang%3D%22en-US%22%3EGo%20Pro%20hero%206%20won't%20charge%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-382149%22%20slang%3D%22en-US%22%3EI%20bought%20my%20GoPro%20hero%206%20quite%20some%20time%20ago%2C%20but%20only%20used%20it%20once%2C%20since%20then%20it's%20been%20in%20a%20drawer.%20Just%20got%20it%20out%20to%20charge%20and%20absolutely%20no%20light%20appears%20on%20the%20camera%20while%20charging.%20Please%20can%20someone%20help%2C%20not%20sure%20what%20to%20do%20and%20really%20disappointed%20as%20I%20was%20hoping%20to%20use%20it%20tomorrow%20to%20take%20some%20videos.%20Kicking%20myself%20for%20not%20using%20it%20sooner%2C%20not%20sure%20what%20the%20returns%20policy%20is%20now.%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-382149%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO6%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Reply
Sightseer
Posts: 1

Go Pro hero 6 won't charge

I bought my GoPro hero 6 quite some time ago, but only used it once, since then it's been in a drawer. Just got it out to charge and absolutely no light appears on the camera while charging. Please can someone help, not sure what to do and really disappointed as I was hoping to use it tomorrow to take some videos. Kicking myself for not using it sooner, not sure what the returns policy is now.
GoPro
Posts: 3,184

Re: Go Pro hero 6 won't charge

@sweetriver7238, sorry to hear about what happened. These issues can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue:  https://gopro.com/help/articles/solutions_troubleshooting/hero6-black-will-not-power-on

 

If the issue persists, our Support team will be able to assist you with the next steps. You may reach them by phone or live chat through https://gopro.com/help/ContactUs. When you do, let them know about the steps already taken.