09-07-2019 03:52 PM
09-07-2019 05:58 PM
@sweetriver7238, sorry to hear about what happened. These issues can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: https://gopro.com/help/articles/solutions_troubleshooting/hero6-black-will-not-power-on
If the issue persists, our Support team will be able to assist you with the next steps. You may reach them by phone or live chat through https://gopro.com/help/ContactUs. When you do, let them know about the steps already taken.