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Sightseer
Posts: 1

Go Pro * Wont turn on today

[ New ]

My GoPro 8 turned off today and wont turn back on

 

I have only used it twice.

 

 


Accepted Solutions
GoPro
Posts: 6,097

Re: Go Pro * Wont turn on today

[ New ]

Sorry to know that @foggysand18180

 

Please remove the battery for now. 

Next check your SD card if it is listed as a recommneded SD card brand and model: https://gopro.com/help/articles/block/microSD-Card-Considerations

Update your camera manually: https://gopro.com/help/articles/block/How-to-Update-GoPro-Cameras

 

After updating your camera manually charge the camera again for about an hour. 

drain the battery and charge it again until its full. 

 

This time, before turning off your camera please make sure that your Wi-Fi and Voice Command is turned off or disabled.

 

If issue persist please contact GoPro customer support.

https://gopro.com/help/ContactUs

 

 

-Jay

View solution in original post


All Replies
GoPro
Posts: 6,097

Re: Go Pro * Wont turn on today

[ New ]

Sorry to know that @foggysand18180

 

Please remove the battery for now. 

Next check your SD card if it is listed as a recommneded SD card brand and model: https://gopro.com/help/articles/block/microSD-Card-Considerations

Update your camera manually: https://gopro.com/help/articles/block/How-to-Update-GoPro-Cameras

 

After updating your camera manually charge the camera again for about an hour. 

drain the battery and charge it again until its full. 

 

This time, before turning off your camera please make sure that your Wi-Fi and Voice Command is turned off or disabled.

 

If issue persist please contact GoPro customer support.

https://gopro.com/help/ContactUs

 

 

-Jay