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Sightseer
Posts: 2
Accepted Solution

Go Pro Hero 7

It seems the battery lid is having lots of issue after doing a search online. Just received my order today and found the same issue on the battery lid.

Accepted Solutions
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GoPro
Posts: 5,838

Re: Go Pro Hero 7

Hi @ahjo79,

Sorry to hear about the trouble. This is definitely not the experience we want you to have. We want to look at what we can do to extend our help. Let our Support team take a look at what happened. You may reach out to them by phone or chat.

Kind Regards,

 

Ann

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All Replies
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GoPro
Posts: 5,838

Re: Go Pro Hero 7

Hi @ahjo79,

Sorry to hear about the trouble. This is definitely not the experience we want you to have. We want to look at what we can do to extend our help. Let our Support team take a look at what happened. You may reach out to them by phone or chat.

Kind Regards,

 

Ann

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Sightseer
Posts: 2

Re: Go Pro Hero 7

Yup I have done so. Sent the malfunctioning unit back to the RMA unit and waiting for a replacement.
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GoPro
Posts: 5,838

Re: Go Pro Hero 7

@ahjo79, I'm glad we were able to get the process going for you. We appreciate the time and patience. Feel free to post back if anything else comes up.

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Hiker
Posts: 75

Re: Go Pro Hero 7

What issue..?