Go Pro Hero 7 Black lens cap stuck on camera

[zacw01]

Hi all,

Any help would be appreciated, got the new hero 7 black recently. Today while preparing for a shoot in some testing conditions, I was attempting to remove the lens cap to place the camera in the super suit, as the owner of a hero 5 black I have knowledge of how to do this. However trying to remove it for the first time it would not come off, I have checked to make sure I was doing it right, I tried again but it will not come off. Has anyone else experienced this problem?

[enc3ladus]

Hi,

first of all is not easy when you do this first time. You must use some gently force to pull lens cover before rotate and then rotate.

Maybe this parts of videos will help you some how:

this is my movie

https://youtu.be/-JdN9Za3H0M?t=189

and here some other:

https://www.youtube.com/watch?v=jDCTa3lCdMA

[megand20]

Yep. I have the same problem. Going to take it back to the shop I bought it from and ask them to do it.

[robert1326]

hi,

here is my video.

yes, first tine was not as easy, and as you can see even now the pull phase is tricky. but works.

https://youtu.be/Gtd0IoV06Ec

just me,

robert

[tompf]

Has it come off yet? The first time taking it off for me was extremely difficult, but once you have done it a few time it gets easier and easier. Make sure you are pulling the lens out of the camera while turning it anti-clockwise. Good luck!