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Tourist
Posts: 3
Accepted Solution

Go Pro Hero 6 hang

[ Edited ]

I purchase Go Pro Hero 6 On NOv 30 2017

[edited]

It hangs many time 

Let me know what to be done


Accepted Solutions
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GoPro Community Manager
Posts: 7,045

Re: Go Pro Hero 6 hang

@mahendrap1256 - This type of issue is often linked to an issue with either the firmware or the SD card. Please try to do a manual update on the camera. The how-to is at https://gopro.com/update/hero6.

 

If that doesn't correct the issues, please make sure the SD card you're using is compatible with the HERO6. A list of compatible cards can be found at https://gopro.com/help/articles/Block/microSD-Card-Considerations.

 

Thanks,

Jeff

View solution in original post


All Replies
Highlighted
GoPro Community Manager
Posts: 7,045

Re: Go Pro Hero 6 hang

@mahendrap1256 - This type of issue is often linked to an issue with either the firmware or the SD card. Please try to do a manual update on the camera. The how-to is at https://gopro.com/update/hero6.

 

If that doesn't correct the issues, please make sure the SD card you're using is compatible with the HERO6. A list of compatible cards can be found at https://gopro.com/help/articles/Block/microSD-Card-Considerations.

 

Thanks,

Jeff

Highlighted
Hiker
Posts: 6

Re: Go Pro Hero 6 hang

I bought GoPro Hero 6, few days back from jarir KSA Saudi arabia...Facing the problem of getting hang. With a use of 1 hour it hangs three time.
Once hang I press power button for long time screen becomes blank and again get on with the comment repairing file and camera start working fine again. it already happen with me every day twice or thrice in an hour...
Firmware updated via a GoPro app latest one v01.60
Using memory card Transcend ultimate 633x having 95 mb/s read and 85 mb/s write.
Micro SD XC I class 10 64 GB...
Highlighted
GoPro Community Manager
Posts: 7,045

Re: Go Pro Hero 6 hang

@rapidgorge85538 - If you have access to another SD card, please try that one. The Transcend cards are not ones we have tested to work with our cameras. Here's that list... https://gopro.com/help/articles/Block/microSD-Card-Considerations