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Sightseer
Posts: 1

Go Pro Hero 5 Black falla sensor luz

Buenos dias,

 

Desde hace un par de días, mi Go Pro Hero 5 Black, está haciendo cosas raras con los tonos de los videos, como si el sensor de luz fallara. De repente coge todo un tono verdoso oscurecido y al minuto se pone con el color natural. He probado de todo, hasta un reset de fabrica, hasta la última actualización de software y tiene pinta de que el sensor está fallando.

 

Alguna solución o hay que enviarlo al servicio técnico?

 

La cámara está en garantía aún.

GoPro
Posts: 7,565

Re: Go Pro Hero 5 Black falla sensor luz

Thank you for going through recommended troubleshooting steps. Since the issue is not resolved, let our Support team help. They should be able to get this fix for you. Reach them by phone or chat through https://gopro.com/help/ContactUs . Make sure you have access to your camera when you connect with them.