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Sightseer
Posts: 1

Go Pro Hero 3+ Automatically deleting videos when turned off

I have the Go Pro Hero 3+ Black edition. It has been working fine until today. I was taking video with it and then when I was done recording I turned the Go Pro off. When I turned it back on it showed that there were no videos on the camera, as if the entire memory was wiped. It will not save any photos or video now, is there anyone who knows what's going on and how to fix it? Thanks. 

GoPro
Posts: 7,574

Re: Go Pro Hero 3+ Automatically deleting videos when turned off

This is odd, @adeptvista388. May we know which SD card you are using? Is it among the recommended ones on this list? Try formatting the card following the full, not quick, format process. You will find a guide on how to do it here. Let us know how it goes. Thanks!