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Tourist
Posts: 2

Go Pro 8 will not turn on

[ New ]

My Go Pro 8  will not turn on and when it tries to turn on the message turning off appears. 

GoPro
Posts: 31,976

Re: Go Pro 8 will not turn on

[ New ]

Hi @jbs337

 

The steps on HERO8 Black - Will Not Power On should help.

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
Please have your camera's serial number and proof of purchase ready.

 

Thanks!

Ej
 

Tourist
Posts: 2

Re: Go Pro 8 will not turn on

[ New ]

Thanks EJ,

I went through all the steps prior to calling support and then again with support to no avail.  Looks like and exchange in in the near future. Thanks for your response.

JB