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Tourist
Posts: 4

Go Pro 6 Water Leaking

I had bought Go Pro 6 on March 2018 due to waterproof guaranteed however after use it last month the water leaking inside and tried to contact Go Pro to solv the problem but it seems diffucult for customer service expectialliy in Thailand, 

 

Please help me how to solve the problem I am very upset with Gopro and if no solution will be let other peple know do not buy Gopro easy to buy but difficult  to customer service afterselling  

IMG_7524.JPG
GoPro
Posts: 7,577

Re: Go Pro 6 Water Leaking

Hello @nopkbv. It would be best to contact Support team again so they can assist you with the next steps. Try getting in touch with them during hours of operation indicated here https://gopro.com/help/ContactUs .  

Tourist
Posts: 4

Re: Go Pro 6 Water Leaking

Hi I already chat with support team and send photo but not get solution
GoPro
Posts: 7,577

Re: Go Pro 6 Water Leaking

Hello @nopkbv. We have checked with Support and a resolution has already been provided. The representative handling your case has sent you an email for instructions. See if you have received it. Thanks!

Tourist
Posts: 4

Re: Go Pro 6 Water Leaking

Thank you I will sent GOPRO as mentioned address
Tourist
Posts: 4

Re: Go Pro 6 Water Leaking

Dear Go Pro,

I already resolved this problem with shop in Thailand

Thank you
GoPro
Posts: 8,970

Re: Go Pro 6 Water Leaking

Good to hear @nopkbv and thanks updating us here in the hub.

 

Feel free to post back if something comes up.

 

Thanks!

Ej