Go Pro 6 Water Leaking [ New ]

[nopkbv]

I had bought Go Pro 6 on March 2018 due to waterproof guaranteed however after use it last month the water leaking inside and tried to contact Go Pro to solv the problem but it seems diffucult for customer service expectialliy in Thailand, 

Please help me how to solve the problem I am very upset with Gopro and if no solution will be let other peple know do not buy Gopro easy to buy but difficult  to customer service afterselling  

[mariustanya · Accepted solution]

Hello @nopkbv. We have checked with Support and a resolution has already been provided. The representative handling your case has sent you an email for instructions. See if you have received it. Thanks!

[mariustanya]

Hello @nopkbv. It would be best to contact Support team again so they can assist you with the next steps. Try getting in touch with them during hours of operation indicated here https://gopro.com/help/ContactUs .  

[nopkbv]

Hi I already chat with support team and send photo but not get solution

[mariustanya · Accepted solution]

Hello @nopkbv. We have checked with Support and a resolution has already been provided. The representative handling your case has sent you an email for instructions. See if you have received it. Thanks!

[nopkbv]

Thank you I will sent GOPRO as mentioned address

[nopkbv]

Dear Go Pro,

I already resolved this problem with shop in Thailand

Thank you

[aragon1006]

Good to hear @nopkbv and thanks updating us here in the hub.

Feel free to post back if something comes up.

Thanks!

Ej