Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-214082%22%20slang%3D%22en-US%22%3EGo%20Pro%206%20No%20SD%20Card%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-214082%22%20slang%3D%22en-US%22%3E%3CP%3EHello%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMy%20GoPro%20has%20been%20showing%20on%20the%20screen%20%22No%20SD%22%20since%20I%20had%20taken%20it%20to%20the%20water.%26nbsp%3B%3C%2FP%3E%3CP%3EI%20also%20tried%20other%20SD-Cards%20in%20case%20the%20one%20SD%20card%20has%20an%20issue%20but%20it%20continued%20showing%20%22no%20SD%22.%20What%20I%20also%20tried%20is%20to%20do%20a%20factory%20reset%20which%20also%20didn't%20help.%3C%2FP%3E%3CP%3EI%20think%20about%20sending%20it%20in%20to%20get%20it%20fixed%2C%20because%20I%20think%20that%20it%20was%20a%20water%20damage%20which%20has%20caused%20the%20problem%3C%2FP%3E%3CP%3EIf%20there%20is%20one%20more%20thing%20to%20do%20except%20sending%20it%20for%20repair%20please%20let%20me%20know.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you%20in%20advance%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-214082%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO6%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-214190%22%20slang%3D%22en-US%22%3ERe%3A%20Go%20Pro%206%20No%20SD%20Card%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-214190%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F69147%22%20target%3D%22_blank%22%3E%40braveshore22008%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ESorry%20to%20hear%20about%20what%20happened%26nbsp%3Bwith%20your%20camera.%20Please%20follow%20the%20steps%20below%20to%3CSTRONG%3E%26nbsp%3B%3C%2FSTRONG%3Eresolve%20%22NO%20SD%22%20error.%3C%2FP%3E%0A%0A%3COL%3E%0A%20%3CLI%3EFirst%2C%20make%20sure%20that%20the%20SD%20card%20is%20fully%20inserted%20in%20the%20camera.%26nbsp%3BPower%20on%20the%20camera%20and%20verify%20that%20%22NO%20SD%22%26nbsp%3Bis%20still%20displayed.%3C%2FLI%3E%0A%20%3CLI%3EIf%20the%20camera%20still%20displays%20%22NO%20SD%2C%22%20we%E2%80%99ll%20have%20to%20format%20the%20card%20using%20the%20computer%20before%20being%20able%20to%20use%20it%20in%20the%20camera.%20Please%20insert%20the%20card%20into%20your%20computer%20using%20a%20microSD%20Card%20reader%2Fadapter.%20%26nbsp%3B%3C%2FLI%3E%0A%20%3CLI%3EFollow%20the%20formatting%26nbsp%3Binstructions%20for%20your%20operating%20system%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2FSolutions_Troubleshooting%2FSD-Card-Reformat-on-a-Windows-Computer%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3EWindows%3C%2FA%3E%26nbsp%3B%7C%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2FSolutions_Troubleshooting%2FSD-Card-Reformat-on-a-Mac-Computer%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3EMac%3C%2FA%3E%26nbsp%3B%3C%2FLI%3E%0A%20%3CLI%3EUpon%20completing%20the%20card%20format%20in%20the%20computer%2C%20safely%20eject%20the%20card%2C%26nbsp%3Bput%20it%20back%20into%20the%20GoPro%20and%20power%20it%20ON.%20If%20an%20%22SD%20ERR%22%26nbsp%3Bmessage%20appears%20please%20use%20the%20instructions%20above%20to%20clear%20this%20message%2C%20otherwise%20if%20the%20display%20reads%20normally%20you%E2%80%99re%20all%20set.%26nbsp%3B%3C%2FLI%3E%0A%20%3CLI%3EIf%20the%20above%20troubleshooting%20doesn't%20resolve%20the%20issues%20you're%20seeing%2C%20there%20could%20be%20a%20problem%20with%20your%20SD%20card%20or%20a%20problem%26nbsp%3Bwith%20the%20camera%20recognizing%20SD%20cards.%26nbsp%3BIf%20available%2C%20try%20inserting%20a%20secondary%20SD%20card%20in%20the%20camera%20to%20see%20if%20it%20will%20recognize%20a%20different%26nbsp%3Bcard%20and%20narrow%20down%20where%20the%20issue%20is%20coming%20from.%26nbsp%3B%3C%2FLI%3E%0A%3C%2FOL%3E%0A%0A%3CP%3EFor%20reference%2C%20it's%20best%20to%20work%20with%20one%20of%20our%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2FmicroSD-Card-Considerations%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Erecommended%20SD%20cards%3C%2FA%3E.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ELet%20us%20know%20how%20it%20goes.%3C%2FP%3E%0A%0A%3CP%3EYou%20can%20also%20get%20in%20touch%20with%20our%20Support%20Team%20for%20further%20assistance.%26nbsp%3BPlease%20take%20note%20of%20their%20opening%20hours%20listed%20here%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 1
Accepted Solution

Go Pro 6 No SD Card

Hello

 

My GoPro has been showing on the screen "No SD" since I had taken it to the water. 

I also tried other SD-Cards in case the one SD card has an issue but it continued showing "no SD". What I also tried is to do a factory reset which also didn't help.

I think about sending it in to get it fixed, because I think that it was a water damage which has caused the problem

If there is one more thing to do except sending it for repair please let me know. 

 

Thank you in advance


Accepted Solutions
Highlighted
GoPro
Posts: 6,471

Re: Go Pro 6 No SD Card

Hi @braveshore22008

 

Sorry to hear about what happened with your camera. Please follow the steps below to resolve "NO SD" error.

  1. First, make sure that the SD card is fully inserted in the camera. Power on the camera and verify that "NO SD" is still displayed.
  2. If the camera still displays "NO SD," we’ll have to format the card using the computer before being able to use it in the camera. Please insert the card into your computer using a microSD Card reader/adapter.  
  3. Follow the formatting instructions for your operating system: Windows | Mac 
  4. Upon completing the card format in the computer, safely eject the card, put it back into the GoPro and power it ON. If an "SD ERR" message appears please use the instructions above to clear this message, otherwise if the display reads normally you’re all set. 
  5. If the above troubleshooting doesn't resolve the issues you're seeing, there could be a problem with your SD card or a problem with the camera recognizing SD cards. If available, try inserting a secondary SD card in the camera to see if it will recognize a different card and narrow down where the issue is coming from. 

For reference, it's best to work with one of our recommended SD cards.

 

Let us know how it goes.

You can also get in touch with our Support Team for further assistance. Please take note of their opening hours listed here: https://gopro.com/help/ContactUs

 

 

Thanks!

Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 6,471

Re: Go Pro 6 No SD Card

Hi @braveshore22008

 

Sorry to hear about what happened with your camera. Please follow the steps below to resolve "NO SD" error.

  1. First, make sure that the SD card is fully inserted in the camera. Power on the camera and verify that "NO SD" is still displayed.
  2. If the camera still displays "NO SD," we’ll have to format the card using the computer before being able to use it in the camera. Please insert the card into your computer using a microSD Card reader/adapter.  
  3. Follow the formatting instructions for your operating system: Windows | Mac 
  4. Upon completing the card format in the computer, safely eject the card, put it back into the GoPro and power it ON. If an "SD ERR" message appears please use the instructions above to clear this message, otherwise if the display reads normally you’re all set. 
  5. If the above troubleshooting doesn't resolve the issues you're seeing, there could be a problem with your SD card or a problem with the camera recognizing SD cards. If available, try inserting a secondary SD card in the camera to see if it will recognize a different card and narrow down where the issue is coming from. 

For reference, it's best to work with one of our recommended SD cards.

 

Let us know how it goes.

You can also get in touch with our Support Team for further assistance. Please take note of their opening hours listed here: https://gopro.com/help/ContactUs

 

 

Thanks!

Ej