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%3CLINGO-SUB%20id%3D%22lingo-sub-121943%22%20slang%3D%22en-US%22%3EGo%20Pro%205%20Water%20Leak%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-121943%22%20slang%3D%22en-US%22%3E%3CP%3EThe%20Go%20pro%20was%20damaged%20after%20using%20it%20only%20twice%20under%20water%20and%20i%20can't%20reach%20customer%20service%20support%20for%20assistance!!%20i%20purchased%20the%20Go%20Pro%20from%20Dubai%20DXB%20not%20so%20long%20ago%2C%20currenlty%20i%20am%20in%20Saudi-%20Jeddah%20and%20they%20cant%20help%20to%20fix%20it!%20its%20frustrating%20because%20it%20was%20only%20used%20a%20couple%20of%26nbsp%3Btimes%20and%26nbsp%3Bwas%20damaged%20%23customerdissatisfaction%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-121943%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-122086%22%20slang%3D%22en-US%22%3ERe%3A%20Go%20Pro%205%20Water%20Leak%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-122086%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F50627%22%20target%3D%22_blank%22%3E%40sarahashi%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EI%20am%20sorry%20to%20hear%20about%20the%20issue%20with%20your%20camera.%20Unfortunately%20you%20will%20need%20to%20get%20in%20touch%20with%20our%20Support%20Team%20by%20Phone%20or%20Chat%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EBest%2C%3C%2FP%3E%0A%0A%3CP%3ERyan%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-122114%22%20slang%3D%22en-US%22%3ERe%3A%20Go%20Pro%205%20Water%20Leak%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-122114%22%20slang%3D%22en-US%22%3E%3CP%3EHello%26nbsp%3B%3Ca%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F26971%22%3E%40ryanv12566%3C%2Fa%3E%3C%2FP%3E%3CP%3Ei%20was%20able%20to%20contact%20support%20team%20finally%20...%20i%20hope%20they%20can%20help%20me%20out!%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Tourist
Posts: 2
Accepted Solution

Go Pro 5 Water Leak

The Go pro was damaged after using it only twice under water and i can't reach customer service support for assistance!! i purchased the Go Pro from Dubai DXB not so long ago, currenlty i am in Saudi- Jeddah and they cant help to fix it! its frustrating because it was only used a couple of times and was damaged #customerdissatisfaction 


Accepted Solutions
GoPro
Posts: 3,924

Re: Go Pro 5 Water Leak

Hi @sarahashi,

 

I am sorry to hear about the issue with your camera. Unfortunately you will need to get in touch with our Support Team by Phone or Chat: https://gopro.com/help/ContactUs

 

Best,

Ryan

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All Replies
GoPro
Posts: 3,924

Re: Go Pro 5 Water Leak

Hi @sarahashi,

 

I am sorry to hear about the issue with your camera. Unfortunately you will need to get in touch with our Support Team by Phone or Chat: https://gopro.com/help/ContactUs

 

Best,

Ryan

Tourist
Posts: 2

Re: Go Pro 5 Water Leak

Hello @ryanv12566

i was able to contact support team finally ... i hope they can help me out!