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Sightseer
Posts: 1

Gimbal

Prezados, 

Tenho um Drone Karma com aproximadamente 10 voos efetuados e após a última atualização no fim de 2018 o drone e o Grip não reconhecem o gimbal. No controle do Karma diz que não tem uma camêra conectada e quando conecto no Grip, na tela da GoPro 5 black aparece a mensagem USB e não obedece nenhum comando dos botões do grip. 

Saliento que não houve nenhuma queda ou mau uso do equipamento.

Como conseguem me ajudar?

 

Obrigado,

Denis de Luca

 

GoPro
Posts: 8,487

Re: Gimbal

Hi @deluca1981

 

Please try these steps:

  1. Power off Karma Controller
  2. Power off Karma
  3. Remove Stabilizer from Karma
  4. Make sure that camera is updated to latest firmware.
  5. Format SD card in-camera - Important: This erases all content on the card. Be sure to back up your files first. 
  6. Make sure camera is powered off
  7. Reinstall camera into Stablizer
  8. Install Stabilizer into Karma
  9. Power on Karma and Karma Controller

Let us know how it goes.


You may also reach out to our Support Team for assistance.
https://gopro.com/help/ContactUs    

 

 

Thanks!

Ej