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Sightseer
Posts: 2
Accepted Solution

Gifted GoPro usage in different country and warranty/service info

Hi,

 

I am from India and I got GoPro as a gift which was bought in US. I would like to know about warranty information and service in case if something happens to my GoPro.

 

Any lead would be appreciated. 

 

Thanks,

Sivasankar 


Accepted Solutions
GoPro
Posts: 8,324

Re: Gifted GoPro usage in different country and warranty/service info

Hi @hisivasankar

 

Very good question. Your GoPro product has a standard one-year warranty. And it does not matter where you are and where the product was purchased. For warranty claims though, you will be required to present a proof of purchase. Considering that the GoPro was given to you as a gift, you might want to secure a proof of purchase (or any alternate documentation of purchase) and keep it handy. 

 

For details on the Warranty Policy, you can check out this link: https://gopro.com/help/articles/block/Warranty-Information

 

Thanks, 
Marius

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All Replies
GoPro
Posts: 8,324

Re: Gifted GoPro usage in different country and warranty/service info

Hi @hisivasankar

 

Very good question. Your GoPro product has a standard one-year warranty. And it does not matter where you are and where the product was purchased. For warranty claims though, you will be required to present a proof of purchase. Considering that the GoPro was given to you as a gift, you might want to secure a proof of purchase (or any alternate documentation of purchase) and keep it handy. 

 

For details on the Warranty Policy, you can check out this link: https://gopro.com/help/articles/block/Warranty-Information

 

Thanks, 
Marius

Sightseer
Posts: 2

Re: Gifted GoPro usage in different country and warranty/service info

Hi, @mariustanya,

 

Thanks for the quick response. It was bought on Amazon. So will Amazon purchase order help?

 

Thanks,

Sivasankar

Highlighted
GoPro
Posts: 3,924

Re: Gifted GoPro usage in different country and warranty/service info

Hi @hisivasankar,

 

Yes that will work as a proof of purchase for warranty. Hope that helps.

 

Best,

Ryan