Gifted GoPro usage in different country and warranty/service info

[hisivasankar]

Hi,

I am from India and I got GoPro as a gift which was bought in US. I would like to know about warranty information and service in case if something happens to my GoPro.

Any lead would be appreciated. 

Thanks,

Sivasankar 

[mariustanya · Accepted solution]

Hi @hisivasankar, 

Very good question. Your GoPro product has a standard one-year warranty. And it does not matter where you are and where the product was purchased. For warranty claims though, you will be required to present a proof of purchase. Considering that the GoPro was given to you as a gift, you might want to secure a proof of purchase (or any alternate documentation of purchase) and keep it handy. 

For details on the Warranty Policy, you can check out this link: https://gopro.com/help/articles/block/Warranty-Information

Thanks, 
Marius

[mariustanya · Accepted solution]

Hi @hisivasankar, 

Very good question. Your GoPro product has a standard one-year warranty. And it does not matter where you are and where the product was purchased. For warranty claims though, you will be required to present a proof of purchase. Considering that the GoPro was given to you as a gift, you might want to secure a proof of purchase (or any alternate documentation of purchase) and keep it handy. 

For details on the Warranty Policy, you can check out this link: https://gopro.com/help/articles/block/Warranty-Information

Thanks, 
Marius

[hisivasankar]

Hi, @mariustanya,

Thanks for the quick response. It was bought on Amazon. So will Amazon purchase order help?

Thanks,

Sivasankar

[ryanv12566]

Hi @hisivasankar,

Yes that will work as a proof of purchase for warranty. Hope that helps.

Best,

Ryan