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03-20-2018 11:01 AM
Gifted GoPro usage in different country and warranty/service info
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Hi,
I am from India and I got GoPro as a gift which was bought in US. I would like to know about warranty information and service in case if something happens to my GoPro.
Any lead would be appreciated.
Thanks,
Sivasankar
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03-20-2018 02:47 PM
Re: Gifted GoPro usage in different country and warranty/service info
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Hi @hisivasankar,
Very good question. Your GoPro product has a standard one-year warranty. And it does not matter where you are and where the product was purchased. For warranty claims though, you will be required to present a proof of purchase. Considering that the GoPro was given to you as a gift, you might want to secure a proof of purchase (or any alternate documentation of purchase) and keep it handy.
For details on the Warranty Policy, you can check out this link: https://gopro.com/help/articles/block/Warranty-Information
Thanks,
Marius
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03-20-2018 02:47 PM
Re: Gifted GoPro usage in different country and warranty/service info
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Hi @hisivasankar,
Very good question. Your GoPro product has a standard one-year warranty. And it does not matter where you are and where the product was purchased. For warranty claims though, you will be required to present a proof of purchase. Considering that the GoPro was given to you as a gift, you might want to secure a proof of purchase (or any alternate documentation of purchase) and keep it handy.
For details on the Warranty Policy, you can check out this link: https://gopro.com/help/articles/block/Warranty-Information
Thanks,
Marius
03-20-2018 08:59 PM
Re: Gifted GoPro usage in different country and warranty/service info
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Hi, @mariustanya,
Thanks for the quick response. It was bought on Amazon. So will Amazon purchase order help?
Thanks,
Sivasankar
03-21-2018 08:27 AM
Re: Gifted GoPro usage in different country and warranty/service info
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Hi @hisivasankar,
Yes that will work as a proof of purchase for warranty. Hope that helps.
Best,
Ryan