12-17-2016 05:28 PM
. Please go easy on my lack of knowledge. GoPro support seems to be a little lacking so I'm bringing my questions here. After using the camera. Do I just hook up to a USB and open GoPro studio? I'm asking becuase when I tried it didn't show any video to tranfer to it. I have the capture & quick app for my phone but there has to be an easier way. Thanks
Solved! Go to Solution.
06-14-2017 01:34 PM
when I plug in my hero 4 session to my computer and push the button, the USB connect symbol shows up for a couple seconds then goes a way. on my computer appears a pop up that is installing the driver but then cant complete the installation because "device is unpluged please help!
06-14-2017 02:33 PM
Hi. Can you install any other new device which requires internet connection (not Windows default drivers) to install them?
Did you disable the Windows Update service? Or check it if it wasn't stoped for some reason by any other system malfunction.
Happened to me once, couldn't figure it until I checked the Services list, and saw that the Update Service wasn't running.
06-14-2017 03:35 PM
I have a wireless keyboard when I pluged it in to my computer the driver was instaled through the internet. that is what starts to happen when I push the button on the camera. but then it stops.