Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 3

Getting photo burst from gopro to Iphone

[ New ]
How can I transfer photo burst files from my gopro to my iphone using the gopro app? When I try to download my files, it transfers all my videos and photo’s instead of the photo burst. What am I doing wrong?

Accepted Solutions
GoPro
Posts: 25,237

Re: Getting photo burst from gopro to Iphone

[ New ]

 

Hi @maartjes

 

While the camera is paired, please try these steps:

 

Tap on the Media icon.

Tap on the file with the Burst icon.

Once the file is open, tap on the Burst icon. On the upper left hand corner, tap on the Checkbox.

This will allow you to select the photos you want to download.

Tap on the Download icon to copy the files selected.

 

Let me know if this works.

 

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 25,237

Re: Getting photo burst from gopro to Iphone

[ New ]

 

Hi @maartjes

 

While the camera is paired, please try these steps:

 

Tap on the Media icon.

Tap on the file with the Burst icon.

Once the file is open, tap on the Burst icon. On the upper left hand corner, tap on the Checkbox.

This will allow you to select the photos you want to download.

Tap on the Download icon to copy the files selected.

 

Let me know if this works.

 

 

Thanks!

Ej

Sightseer
Posts: 3

Re: Getting photo burst from gopro to Iphone

[ New ]
Hi,

I tried what you told me and it worked! I selected the Burst icon and when I was at one of the pictures I pressed the icon in the middle and ‘saved’ the photo. Then I was able to download it.

Thanks a lot!!
Sightseer
Posts: 3

Re: Getting photo burst from gopro to Iphone

[ New ]
Do you know why it is not possible to save videos from your GoPro quikstories to your phone? It is possible to save pictures to your galery but if you want to save a video its keep giving me the message: couldnt download this file
GoPro
Posts: 25,237

Re: Getting photo burst from gopro to Iphone

[ New ]

 

Hi @maartjes

 

It should allow you to save it to your phone. Once your done creating your Quikstory, select Save and tap on Photo Library.

 

For additional reference you may also check Quik for mobile - Supported Resolutions.

 

 

Regards,

Ej

Tourist
Posts: 1

Re: Getting photo burst from gopro to Iphone

[ New ]
Hi! I tried this but there's nothing to tap on. The burst files don't show in the app, only on the camera. They are there, though!