Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 2

Getting moisture between my lens.

[ New ]
My go pro hero 8 is only a few months old and it’s already getting moisture between the lens this may be the 3rd-4th time I’ve used it and noticed it how do I go about warrenty etc for it
GoPro
Posts: 20,785

Re: Getting moisture between my lens.

[ New ]

Hello, @thehoff07. Our Support Team will be able to help. To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. Be sure to put in your best contact number.

 

Please have photos showing the issue handy, as well as the proof of purchase for easy reference. Thanks!

Sightseer
Posts: 2

Re: Getting moisture between my lens.

[ New ]
It doesn’t give me the chat or call option to contact it just keeps bringing me back to this page to reply
GoPro
Posts: 20,785

Re: Getting moisture between my lens.

[ New ]

@thehoff07. Which country are you contacting from? Please make sure that you contact Support during the hours specified for your location/country. See screenshot below:

 

 

If this is not what you get, will you be able to send a screenshot that shows the country selected on the upper-ight portion of the page as well? Thanks!