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Sightseer
Posts: 1

Getting Windows update error

[ Edited ]

I am getting windows update error 80070103 while importing camera files in my system having windows 10 OS. Can anyone tell me why such kind of error is occurring and how it can be solved?

 

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GoPro
Posts: 8,325

Re: Getting Windows update error

Hi @charliej88741,

You may retry running the Windows update again on your computer. I suggest that you contact the Microsoft Support team for further troubleshooting steps.

Kind Regards,
Ann

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Nomad
Posts: 3,746

Re: Getting Windows update error

Either Windows is trying to install the same driver twice, or it's trying to install a driver that isn't compatible (or has low compatibility) with Windows.  I'm guessing this happens after you plug in your camera via USB to offload files?

 

Try using a different USB Socket.  If that fails, just use an SD card reader to get the files from your camera.  You'll find it's much faster.