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Tourist
Posts: 2

Gerät HInzufügen

[ Edited ]

Hallo

Ich versuche meine Kamera neu zu registrieren jedesmal kommt die meldung das meine Kamera registrierungs nummer nicht korrekt ist oder Unbekannt!

Ist zwar ein älteres model aber trotzdem sollte ich in die Lage sein es zu Registrieren.

Warum wird dies nicht akzeptiert?

 

Danke für Ihre schnelle Antwort.

 

Freundlich Grüsst

Richard Forlin

GoPro
Posts: 2,903

Re: Gerät HInzufügen

@richardf747, please do not add space on the serial number. Let me know how it goes.

Tourist
Posts: 2

Re: Gerät HInzufügen

Thank you yes I could registrate my gopro but now connected with the app on my phone I only can see the fotos but not the videos I have taken. 🥴🥴
GoPro
Posts: 2,903

Re: Gerät HInzufügen

@richardf747, check if media is filtered as photos or video only. Also, browse through the GoPro App's media list and see if the recent media files are just dated incorrectly. In the GoPro App's media tab, tap on the arrows icon at the top-left corner of the screen and select to sort the files by "Download Date." Are you able to see the contents you've recently downloaded?