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Hiker
Posts: 87

Garbeled Audio From Wind Noise

I use my new Hero 7 Black with the mic adapter and use it for Motovlogging.  Sound is great until I get going 55 and above and wind noise and my voice is garbeled.  Sound is great until I get wind.  Tried the furry mic and a bit better, but too itchy for my lip and chin.  Is there  going to be a firmware fix for audio cutting in and out with wind.  I use an external mic with the adapter inside my helmet.  Hero 5 and 4 Silver all worked so much better and did not have this issue.

GoPro
Posts: 7,408

Re: Garbeled Audio From Wind Noise

Hello @jimr15221. Thank you for sharing your observation. Although there maybe a difference in the quality of the audio, but have you observed whether the audio is impacted when you use the camera alone? Does it matter which resolution the camera is set while recording, and how long the recording goes? To further isolate the issue, try running a manual update and make sure a recommended SD card is used in the camera. Let us know how it goes. Thanks!

Hiker
Posts: 87

Re: Garbeled Audio From Wind Noise

I have updated to the latest firmware. I have a 64gig card that camera with the camera from GoPro, Audio is great stopped and going slow. As soon as I get going to 55mph and above, audio goes in and out and sounds terrible. I use the GoPrp Mic adapter .
GoPro
Posts: 7,408

Re: Garbeled Audio From Wind Noise

Thank you for the quick reply. Try customizing microphone settings and see if you can get rid of the wind noise that might be causing the garbled sound. There is information on how to get to such settings on page 119 of the camera manual

Hiker
Posts: 87

Re: Garbeled Audio From Wind Noise

Thanks, I have tried Wind and Stereo and still have the garbled sound from the wind.  I have even tried taping up all of the mic holes in the camera.  Still get cutting in and out from the Mic Adapter and mic.  I did order a dive housing with no mic holes.  I am hoping that will elinate the cutting in and out.  Would be nice to have firmware upgrade to have an option to turn off the external mics when using the mic adapter and external mic.  I want to use this camera for motorvlogging, image quality is awesome and so stable.  But really struggling with the audio and mic adapter sound.  I even tried the huge fuzzy mic.  I am using the correct Lavilere, not one that needs an additional adapter.  It is mounted in a full face helmet, mic in front of my mouth.  I think the external mic's are still picing up the wind, even when using the mic adapter.

Hiker
Posts: 87

Re: Garbeled Audio From Wind Noise

[ Edited ]

Thanks, I have tried Wind and Stereo and still have the garbled sound from the wind.  I have even tried taping up all of the mic holes in the camera.  Still get cutting in and out from the Mic Adapter and mic.  I did order a dive housing with no mic holes.  I am hoping that will elinate the cutting in and out.  Would be nice to have firmware upgrade to have an option to turn off the external mics when using the mic adapter and external mic.  I want to use this camera for motorvlogging, image quality is awesome and so stable.  But really struggling with the audio and mic adapter sound.  I even tried the huge fuzzy mic.  I am using the correct Lavilere, not one that needs an additional adapter.  It is mounted in a full face helmet, mic in front of my mouth.  I think the external mic's are still picing up the wind, even when using the mic adapter.

 

I just went back an listened to an older video whith the Hero 5 Black.  Same bad audio, cutting in and out from wind noise.  Listen to garbled audio, Hero 5 Black as well as the Hero 7 Black.

https://www.youtube.com/watch?v=Jda4KDMusfI&t=36s

 

Hero 4 Silver so much better maybe because it is in a housing?

https://www.youtube.com/watch?v=GroFebax_GQ

GoPro
Posts: 7,408

Re: Garbeled Audio From Wind Noise

It could be the case, @jimr15221 . The housing gets rid of wind noise much more effectively. Thank you for testing with the different microphone settings. Let us know how it works out with the Super Suit. Best regards!

Hiker
Posts: 87

Re: Garbeled Audio From Wind Noise

Yes, received one today that fits the Hero 5&7 Black.  Will have to cut one small hole for the mic adapter.  I know my Hero 4 Silver sounds great.  It is in the waterproof case.  Kind of confident that will solve my issues.