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Sightseer
Posts: 2
Accepted Solution

Garantia

Olá, sou do Brasil e pretendo comprar uma Hero 7 black na loja da Amazon, nos Estados Unidos. Gostaria de saber se poderei acionar a garantia no Brasil caso tenha algum problema com a câmera. Obrigada! Tamaris


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GoPro
Posts: 13,878

Re: Garantia

 

Hi @rapidvista06857

 

The camera comes with a 1-year manufacturer's warranty.

Should something happen on the camera, you may contact our Support Team for assistance.

https://gopro.com/help/ContactUs

 

For reference, please check: Warranty Information

 

Thanks!

Ej

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GoPro
Posts: 13,878

Re: Garantia

 

Hi @rapidvista06857

 

The camera comes with a 1-year manufacturer's warranty.

Should something happen on the camera, you may contact our Support Team for assistance.

https://gopro.com/help/ContactUs

 

For reference, please check: Warranty Information

 

Thanks!

Ej

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Sightseer
Posts: 2

Re: Garantia

Certo, mas a garantia é internacional? Posso acionar a garantia aqui no Brasil mesmo tendo comprado nos Estados Unidos? Obrigada novamente.

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GoPro
Posts: 11,305

Re: Garantia

Yes, the warranty is international, @rapidvista06857. For warranty claims, you can call or chat through https://gopro.com/help/ContactUs . Thanks!