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Posts: 1

Garantía o Cambio de Cámara

Saludos, cuando compré mi cámara gopro hero 5 silver, le entró un poco de agua y no volvió a prender. Me gustaría saber si puedo cambiarla, si me la pueden arreglar o si me pueden dar un crédito para actualizarla y poder comprar una nueva. Le agradeceré su ayuda, ya que la use pocas ocasiones. Gracias.
Posts: 4,224

Re: Garantía o Cambio de Cámara

Hi @unpasajeparados,

Sorry to hear about what happened. This is definitely not an experience that we would like you to have. So long as all camera doors are closed, the HERO5 Black is waterproof down to 10m (33ft) without a housing.  
We want to look at what we can do to extend our help. Let our Support team take a look at what happened. You may reach out to them by phone or chat through HERE

Kind Regards,