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Posts: 1


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I bought the camera 3 months ago and the GPS never worked. Even though I conect it in the seeting, the ico never appears in the main screen so it never works.

I saw the recommendation in the link and I did everything explaned there but the problem remains the same.

Posts: 1,122

Re: GPS.

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If you are outdoors, the Regional GPS setting is on, the camera is upright and has no obstacles, and still the GPS icon from the top Drawer never turns bright white, I would say you have to contact support. Usually in those conditions the Hero 8 achieves a good signal.

You can check if any of your videos actually contain GPS data here: