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Hiker
Posts: 9

GPS

[ New ]

Tried everything to get data on the Gauges.

Switching on and waiting for 5 mins before recording,checking the GPS symbol is solid white.

Nothing I have done has worked.

Is this a fault with the camera and therefore claim for a replacement under guarantee or a problem that GoPro are addressing?

 

Any input would be greatly appreciated.

 

Regards

Gavin

Tourist
Posts: 6

Re: GPS

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Same thing here. I was out this past weekend with my new 8, my 7 and my 5.  Had all three starting and stoping at the same time.  The 7 and 5 both have GPS data but the 8 did not.  I actually just returned that camera because I had a trade in to get a better price.  Haven't gone out with the new one yet but I'll let you know when I do.

Nomad
Posts: 1,109

Re: GPS

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In many cases the problem is in the Quik desktop software, not the camera. You can check if the camera recorded a GPS signal at all here: https://tailorandwayne.com/gopro-telemetry-extractor/

But keep in mind that if the GPS signal is no good enough (which happens A LOT) Quik will just ignore it so as to not show a wrong gps path, speed, etc.

Hiker
Posts: 9

Re: GPS

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  Many thanks Kajuna,the telemetry extractor shows all of the Gauges do in fact work,I assume it must be a fault/glitch in the GoPro Quik program.

It's reassuring to know the Hero 8 is not faulty.

 

Many thanks again

 

Regards

Gavin Philp

Adventurer
Posts: 13,858

Re: GPS

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glad to know quick is the issue on win 10  try the app on the phone  to see if it at least  shows stickers.

Tourist
Posts: 6

Re: GPS

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So are you saying that Quik has a problem with the Hero 8 only?  I don't have this problem with my two 5s and my 7.

Hiker
Posts: 9

Re: GPS

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Hi Jetskierorl,I don't have this problem with my Hero 7 black when using the Gauges on Quik.It runs without fault.That's what is making me think there must be incompatibilities with Hero 8 and Quik.

Hiker
Posts: 9

Re: GPS

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Hi Fishycomics,On the GoPro phone app,stickers/gauges are all there on the GoPro8 camera,any one can be selected and impossed in the clip.

 

Regards

Gavin

Nomad
Posts: 1,109

Re: GPS

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I think Quik does not show GPS data when the signal is weak. I have seen different cameras perform very differently, GPS wise (for example GoPro Fusion performs extremely well compared to Hero 7), and maybe the signal quality varies even between units of the same model, and it depends on how you mount the camera... and there might be other random circumstances hindering the signal of one camera vs another one.

So it's probably not an incompatibility between Quick and the Hero8, but the fact that a particular Hero8 video has a weaker signal than other videos.

 

That what I SUSPECT, at least.

Tourist
Posts: 6

Re: GPS

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kajuna, that assumption doesn't hold up.  I've been using the Hero 5 for years without any issues and the Hero 7 since the beginning of this year with no problems.  All cameras are mounted the same way on my JetSki and only the Hero 8 is NOT showing the guages.  It is definately an incompatibility with Quik and the Hero 8.

Hiker
Posts: 9

Re: GPS

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I agree with that Jetskierorl
Nomad
Posts: 1,109

Re: GPS

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I'm not saying that's not the case, but we have been getting posts about "Hero7 videos not showing gauges in Quik" for months now. My own Hero7 gets bad GPS signal very often, compared to other cameras, and I've used other Hero7s that would not even get any signal in the exact same mounting position and location. So there are discrepancies between units that might (might) get a video file above or below Quik's quality threshold.

An easy way to test this is to export the gps data of both cameras to csv in the Telemetry Extractor, while setting the gps fix filter to Any and Precision to 10,000. Then see which camera got better precision and fix values. Or I can analyse the files for you if you want
Hiker
Posts: 9

Re: GPS

[ New ]

Hi Kajuna,Thanks for that.I have both GoPro 7 & GoPro 8.In trying to establish if the camera was at fault (No picking up GPS) I set both cameras up in an identical manner.

Switched on for 1 minute before shooting,right way up

Switched on for 1 minute before shooting,upside down

 

Same tests as above but in a car

 

Tried various shooting configuration ie Resolution,FPS etc

 

In all instances there was no Gauges/GPS capture on the GoPro 8 when viewed on the GoPro Quik program

In all instances there was full Gauges/GPS capture on the GoPro 7 when viewed on the GoPro Quik program

 

In all instances there was full Gauges/GPS capture on the GoPro 7 when viewed on the GoPro Telemetry Extractor program

In all instances there was full Gauges/GPS capture on the GoPro 8 when viewed on the GoPro Telemetry Extractor program

 

From the results I gleaned I am assuming rightly or wrongly there is an incompatability with the GoPro 8 and the GoPro Quik program.

Also on the android app the GoPro 8 is perfect in displaying data.

 

Regards

Gavin

Nomad
Posts: 1,109

Re: GPS

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Hi @gavinp64 

 

I just analysed a couple of Hero 8 videos I could find and despite them having overall decent GPS quality, Quik gauges were disabled. It's a small sample set, but it's strange indeed. A possible explanation: The Hero 8 includes new data in the GPS stream (microseconds). It's possible that they decided to block Hero8 gauges in the Quik app until they are able to use the new data. Or there might also be a bug that prevents Quik from reading the new data structure. But I find this unlikely for one reason: telemetry is recorded exactly the same way as in previous cameras. I built the first version of the Telemetry Extractor for the Hero5. When the Hero6 came out, I didn't have to change anything for it to read the data, the same with the 6, 7, Fusion and now 8 and Max (the file extension changes with Max, but that's all). So if I didn't have to change anything in my software for it to read the GPS data, why would GoPro need to?

 

It can still be interesting to compare the quality of the GPS signal in both cameras. You can do so by looking at the last two columns of the exported CSV files (High "Fix" is better, small "Precision" is better). Before exporting, set the GPS Fix filter to "Any" and the GPS Precision filter to 10000. Or you can send me the video files (or the smaller LRV files) privately if you prefer and I'll do it.


So I'm not saying you guys are right or wrong. After many posts of people asking why Quik did not recognise their HERO 7 GPS data, the sympthoms of these looked similar, but I would also like to hear from someone that has managed to use gauges in Quik desktop with the Hero8!

Hiker
Posts: 9

Re: GPS

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Hi Kajuna,
I am not able to send over *.CSV files,the only extensions allowed are graphic eg *.jpg,*.png
Nomad
Posts: 1,109

Re: GPS

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Can you send them by email to app@prototyping.barcelona?
Hiker
Posts: 9

Re: GPS

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Will do

Regards

Gavin

Nomad
Posts: 1,109

Re: GPS

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After looking at Gavin's data I can say his Hero8 files have excellent GPS signal, so I agree the problem probably resides exclusively in the Quik software for desktop, when it interacts with Hero8 files. Let's hope this gets resolved soon. In the meantime, there are plenty of other tools that enable the use of telemetry in fun ways.

Tourist
Posts: 6

Re: GPS

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Merci beaucoup !!!! je désinstalle Quik !!!!

Merci encore Smiley Happy

Tourist
Posts: 6

Re: GPS

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Here's what GoPro says about this on their facebook page:

Hi Joe! Currently, Quik for desktop doesn’t support camera firmware updates or telemetry gauges for your HERO8 Black camera. We are focusing on adding this functionality to our latest GoPro Desktop application in the near future, but in the meantime, the GoPro App on iOS and Android can both update your camera and also add telemetry gauges as well. Our apologies for any inconvenience in the meantime