Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1

GPS problem

[ New ]

Hi There. We have a GoPro Fusion C320xxx and occcasionaly is not recording GPS positions. We cannot reproduce this problem. We are recording by using Photo Time Laps mode, every 0.5 sec. We have tried to format data and reset to factory settings before getting started but the problem is occasioanly there. We are witing enough time before getting recording in order to have enough GPS measurements. I kindly request for a support answer that may explain the problem and give us way to solve it. With kind regards//Gabriel

GoPro
Posts: 19,223

Re: GPS problem

[ New ]

Hello, @symeont22. How are you checking for GPS information on our footage? Are you using a particular application? There is information here that might help. 

 

 

Nomad
Posts: 1,107

Re: GPS problem

[ New ]

Here are some general tips for improving GPS results https://community.gopro.com/t5/GoPro-Metadata-Visualization-GPS/GoPro-GPS-not-working-Performance-st...

Also GoPro software does not always see the GPS data in files. So you can check out other options here: https://community.gopro.com/t5/GoPro-Telemetry-GPS-overlays/GoPro-Telemetry-Resources-software/gpm-p...