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Tourist
Posts: 2

GPS on gopro hero 7 black

I'm on my second hero 7 black and they both had the same problem with the GPS and tracking the speed I'm doing for example I was standing still and the camera was tracking me doing 158 mph
Any help on sorting this ISSUE?
GoPro
Posts: 4,720

Re: GPS on gopro hero 7 black

 

Hi @quickpeak8610,

 

If you already tried resetting the camera and install a firmware manually you can try to contact our customer support team so that they can investigate. 

 

https://gopro.com/help/ContactUs

 

Regards,

-Jay

Hiker
Posts: 12

Re: GPS on gopro hero 7 black

I had the same problems with my two HERO6s and they were never resolved.  The problems were constant even under good conditions with my HERO5 working jut fine close by.  I tried having the 5 off in case it was interferring with the 6, updating to the latest firmware for the 6, doing a Factory Reset, changing video settings, etc. but nothing helped and the HERO5s still work just fine for GPS.

Tourist
Posts: 2

Re: GPS on gopro hero 7 black

Hi mate
So did get any solution for it?
Thanks
Hiker
Posts: 12

Re: GPS on gopro hero 7 black

Unfortunately not.  I still have the HERO6 because I kept it too long to return it while trying to get it to work but now it just sits unused and I only use my two HERO5s.  I'll probably just have to sell it at a loss to someone who doesn't care about the GPS functionality for how they will use the camera.