Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-347016%22%20slang%3D%22en-US%22%3EGPS%20not%20working%20on%20Quik%20desktop%20for%20Hero%207%20Black%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-347016%22%20slang%3D%22en-US%22%3E%3CP%3EI%20just%20started%20using%20my%20Hero%207%20black%20and%20was%20hoping%20to%20use%20the%20gauges%20on%20my%20videos%2C%20but%20I%20can't%20get%20them%20to%20work%20on%20my%20quik%20desktop%20app.%20The%20GPS%20is%20on%20and%20working%20on%20my%20camera%2C%20and%20the%20gauges%20work%20on%20the%20GoPro%20app%20on%20my%20phone%2C%20but%20when%20I%20download%20my%20videos%20onto%20my%20laptop%20it%20says%20there%20is%20no%20GPS%20data.%20I've%20already%20re-installed%20Quik%20and%20even%20updated%20the%20graphics%20card%20on%20my%20laptop%20but%20nothings%20changed%20Has%20anyone%20else%20had%20this%20problem%20or%20know%20how%20to%20fix%20it%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-347016%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-347027%22%20slang%3D%22en-US%22%3ERe%3A%20GPS%20not%20working%20on%20Quik%20desktop%20for%20Hero%207%20Black%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-347027%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20the%20same%20problem%2C%20in%20addition%2C%20when%20the%20GPS%20data%20appears%20in%20Quik%20desktop%2C%20it%20is%20not%20synchronizing%20properly%20to%20the%20video.%20I%20really%20wish%20gopro%20would%20fix%20their%20product%20this%20is%20bad.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-347038%22%20slang%3D%22en-US%22%3ERe%3A%20GPS%20not%20working%20on%20Quik%20desktop%20for%20Hero%207%20Black%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-347038%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F103821%22%20target%3D%22_blank%22%3E%40epicoasis50533%3C%2FA%3E%20and%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F94245%22%20target%3D%22_blank%22%3E%40armenian%3C%2FA%3E.%20Sorry%20for%20the%20inconvenience.%20This%20issue%20has%20already%20been%20reported%20to%20the%20team%20but%20we%20have%20no%20update%20or%20fix%20at%20this%20time%20yet.%20We%20will%20definitely%20keep%20you%20posted%20once%20we%20have%20new%20information.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 2

GPS not working on Quik desktop for Hero 7 Black

I just started using my Hero 7 black and was hoping to use the gauges on my videos, but I can't get them to work on my quik desktop app. The GPS is on and working on my camera, and the gauges work on the GoPro app on my phone, but when I download my videos onto my laptop it says there is no GPS data. I've already re-installed Quik and even updated the graphics card on my laptop but nothings changed Has anyone else had this problem or know how to fix it?

Highlighted
Sightseer
Posts: 2

Re: GPS not working on Quik desktop for Hero 7 Black

I have the same problem, in addition, when the GPS data appears in Quik desktop, it is not synchronizing properly to the video. I really wish gopro would fix their product this is bad.

GoPro
Posts: 7,356

Re: GPS not working on Quik desktop for Hero 7 Black

Hello @epicoasis50533 and @armenian. Sorry for the inconvenience. This issue has already been reported to the team but we have no update or fix at this time yet. We will definitely keep you posted once we have new information.