Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 2

GPS data is missing.

This is a user who uses Gofroe Hero 7 and Hero 5.

I tried to receive a GPS device with Desktop Quick, but I can not receive it.

GPS data is missing.
How do I resolve it?

Adventurer
Posts: 11,237

Re: GPS data is missing.

Same here Hero 5 works perfect, hero 6 as well, not my  hero 7 why?  Laptop is hte issue they say  so make sure you try the app see if that works for you.

GoPro
Posts: 12,058

Re: GPS data is missing.

Hi @yongsoo fishycomics

 

Have you tried using GPS stickers via the mobile version of the GoPro App?

You may also try using Racerender as suggested by some users.

 

Thanks!

Ej

Sightseer
Posts: 2

Re: GPS data is missing.

I can not read the gps data from the latest desktop programs in gopro 5 and 7 at all.
GoPro
Posts: 12,058

Re: GPS data is missing.

Hi @yongsoo

 

This has been raised to the team in charge.

In the mean time, you may try other 3rd party application to overlay telemetry.

 

Thanks!

Ej