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%3CLINGO-SUB%20id%3D%22lingo-sub-278477%22%20slang%3D%22en-US%22%3EGPS%20connection%20doesn't%20work%20on%20Hero6%20Black%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-278477%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3Ewherever%20I%20use%20my%20cam%2C%20the%20GPS%20connection%20is%20not%20working%20and%20the%20icon%20is%20always%20greyed%20out.%3C%2FP%3E%3CP%3EI%20tried%20to%20reset%20the%20cam%2C%20the%20firmware%20is%20the%20most%20updated.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPlease%20help%20me%20to%20fix%20the%20issue.%3CBR%20%2F%3ERegards%2C%3CBR%20%2F%3EAlessandro%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-278477%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO6%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-278828%22%20slang%3D%22en-US%22%3ERe%3A%20GPS%20connection%20doesn't%20work%20on%20Hero6%20Black%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-278828%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F84898%22%20target%3D%22_blank%22%3E%40yassassin%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EI%20understand%20that%20you%20have%20tried%20troubleshooting%20the%20issue.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EPlease%20do%20test%20this%20out%20as%20this%20has%20worked%20on%20my%20camera%3A%3C%2FP%3E%0A%0A%3CP%3EFirst%2C%20update%20the%20camera%20manually.%20Once%20completed%2C%20do%20the%20factory%20reset.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EAlso%2C%20make%20sure%20that%20you%20are%20using%20a%20recommended%20card.%3C%2FP%3E%0A%0A%3CP%3EWhen%20trying%20to%20get%20GPS%20please%20avoid%20places%20with%20high%20electrical%20interference.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ELet%20us%20know%20how%20it%20goes.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1

GPS connection doesn't work on Hero6 Black

Hi,

wherever I use my cam, the GPS connection is not working and the icon is always greyed out.

I tried to reset the cam, the firmware is the most updated.

 

Please help me to fix the issue.
Regards,
Alessandro

Highlighted
GoPro
Posts: 6,991

Re: GPS connection doesn't work on Hero6 Black

 

Hi @yassassin

 

I understand that you have tried troubleshooting the issue.

 

Please do test this out as this has worked on my camera:

First, update the camera manually. Once completed, do the factory reset.

 

Also, make sure that you are using a recommended card.

When trying to get GPS please avoid places with high electrical interference.

 

Let us know how it goes.

 

Thanks!

Ej