Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-278477%22%20slang%3D%22en-US%22%3EGPS%20connection%20doesn't%20work%20on%20Hero6%20Black%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-278477%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3Ewherever%20I%20use%20my%20cam%2C%20the%20GPS%20connection%20is%20not%20working%20and%20the%20icon%20is%20always%20greyed%20out.%3C%2FP%3E%3CP%3EI%20tried%20to%20reset%20the%20cam%2C%20the%20firmware%20is%20the%20most%20updated.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPlease%20help%20me%20to%20fix%20the%20issue.%3CBR%20%2F%3ERegards%2C%3CBR%20%2F%3EAlessandro%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-278477%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO6%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-278828%22%20slang%3D%22en-US%22%3ERe%3A%20GPS%20connection%20doesn't%20work%20on%20Hero6%20Black%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-278828%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F84898%22%20target%3D%22_blank%22%3E%40yassassin%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EI%20understand%20that%20you%20have%20tried%20troubleshooting%20the%20issue.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EPlease%20do%20test%20this%20out%20as%20this%20has%20worked%20on%20my%20camera%3A%3C%2FP%3E%0A%0A%3CP%3EFirst%2C%20update%20the%20camera%20manually.%20Once%20completed%2C%20do%20the%20factory%20reset.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EAlso%2C%20make%20sure%20that%20you%20are%20using%20a%20recommended%20card.%3C%2FP%3E%0A%0A%3CP%3EWhen%20trying%20to%20get%20GPS%20please%20avoid%20places%20with%20high%20electrical%20interference.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ELet%20us%20know%20how%20it%20goes.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1
Accepted Solution

GPS connection doesn't work on Hero6 Black

Hi,

wherever I use my cam, the GPS connection is not working and the icon is always greyed out.

I tried to reset the cam, the firmware is the most updated.

 

Please help me to fix the issue.
Regards,
Alessandro


Accepted Solutions
Highlighted
GoPro
Posts: 8,970

Re: GPS connection doesn't work on Hero6 Black

 

Hi @yassassin

 

I understand that you have tried troubleshooting the issue.

 

Please do test this out as this has worked on my camera:

First, update the camera manually. Once completed, do the factory reset.

 

Also, make sure that you are using a recommended card.

When trying to get GPS please avoid places with high electrical interference.

 

Let us know how it goes.

 

Thanks!

Ej

 

 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 8,970

Re: GPS connection doesn't work on Hero6 Black

 

Hi @yassassin

 

I understand that you have tried troubleshooting the issue.

 

Please do test this out as this has worked on my camera:

First, update the camera manually. Once completed, do the factory reset.

 

Also, make sure that you are using a recommended card.

When trying to get GPS please avoid places with high electrical interference.

 

Let us know how it goes.

 

Thanks!

Ej