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Sightseer
Posts: 1

GPH6 Low temp

Использую sandisk extreme pro 64gb, прошивка на камере последняя и переустанавливалась несколько раз разными способами. При низких температурах, ниже -5С, после 20-40 секунд записи - просто тухнет экран, камера не реагирует на любые действия. Чинится одним способом, если вытащить аккумулятор. Также эта проблема проявляется летом при длительных записях. Происходит это НА ЛЮБЫХ НАСТРОЙКАХ КАМЕРЫ, даже на 720р и на 4к.
Работать с ней не представляется возможным и за это я отдавал 500 долларов? У меня телефон за 100 снимает при любых температурах, очень явное представление экшен камер от гопро.
Может НУЖНО выпустить новую прошивку, пофиксить баги, зависания? Хотя бы раз в год?

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GoPro
Posts: 7,862

Re: GPH6 Low temp

 

Hello @tltride. Appreciate you going through recommended steps. Since the issue still persists despite troubleshooting, our Support team here https://gopro.com/help/ContactUs will be able to help you with the next steps. You may reach them by phone or chat.