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Sightseer
Posts: 1

GP8 + Media Mod + Elgato CamLink 4K outputs 480p60 on hdmi!

[ New ]

Hi,
Need help concerning my Gopro that outputs only 480p60 on the hdmi output of the Media Mod. Since the firmware version 1.6 i can no longer choose the hdmi output format and therefore the camera decides for me....
I've seen people on youtube succesfuly using their Gopro in the same configuration and have better quality than me (1080p60).
Anyone can help me please?

GoPro
Posts: 20,810

Re: GP8 + Media Mod + Elgato CamLink 4K outputs 480p60 on hdmi!

[ New ]

Hello, @victorb16017. If you haven't yet, update the camera firmware to the latest version (v2.50). See if this makes a difference. For reference on HDMI outputs, see Media Mod - HDMI Output

Sightseer
Posts: 1

Re: GP8 + Media Mod + Elgato CamLink 4K outputs 480p60 on hdmi!

[ New ]

Hi there, i already have the latest version on the gopro. (2.50)
I have called the technical support of gopro and they said that they will be working on this issue to try to recreate it. Are you aware of this internal ticket and this is the solution you have found??

GoPro
Posts: 29,837

Re: GP8 + Media Mod + Elgato CamLink 4K outputs 480p60 on hdmi!

[ New ]

Hi @rapidmesa7673

 

Sorry for the delay in getting back to you. We'll have your case checked with the team.

Were you able to check the Elgato CamLink or the OBS settings?

Check out the setup steps when using a capture card on https://gopro.com/en/no/news/how-to-use-gopro-for-webcam

 

Have you tried using a different platform?

Do you observe the same when using the camera with the Webcam app?

 

Thanks!

Ej