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Hiker
Posts: 8

Re: GP7 Black, Corrupt video

oh dear, oh dear. reverting firmware fixes it? that's terrible. Were you able to recover any of the "frozen" footage? The file size suggests there's content for the duration.

I spent 30 minutes convincing the guy on chat that it's not a playback issue.
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Hiker
Posts: 31

Re: GP7 Black, Corrupt video

[ Edited ]

It is not a playback issue. I did not recover any content. This still image is exactly what is recorded, and seems nothing can be done with that.

 

Unfortunately GoPro refuses to acknowledge the problem so far.

Their approach is "Our firmware is flawless" and "You must be doing something wrong" or "Use recommended SD card" or

"We will replace Your camera" which does not solve the problem.

 

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Hiker
Posts: 8

Re: GP7 Black, Corrupt video

**bleep**. Footage of my eight year old daughter doing a 4 metre drop on her first time white water rafting gone. A £400 video camera that can't record video.

Are you running the old firmware? How do you trust it seeing it's failed you already. Do you do a lengthy practice run after updates?
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Hiker
Posts: 31

Re: GP7 Black, Corrupt video

What can I say. Right now I have a feeling that I waste my money.

I am running old firmware, and simply not updating to latest.
How do I trust? I do not!

I am just trying to reproduce freeze video issue after update. And with older I can not, so I use old firmware that at lest record video correctly (so far).