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Tourist
Posts: 1

GP hero5 black has moisture on the inside and does not turn on?

GP Hero 5 Black has moisture on the inside and does not turn on.

While it is pluged in to mains power or computer, device feels warm to touch.

 

GoPro
Posts: 3,924

Re: GP hero5 black has moisture on the inside and does not turn on?

Hi @graydive15262,

 

If you suspect the camera may have water damage then you will need to get in contact with our Support Team directly https://gopro.com/help/PKBContactus

 

Best,

Ryan