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Reply
Tourist
Posts: 4

GP Microphone Adapter.

  The need to have this bulky interface that lend your GP not weather tight and $$ is bad enough.   Now their inept management has no mitigation plan nor a communications plan for its customers. 

 

I spent an hour on line and with GP.   All you get out them is "Out of stock" .... "high demand  (no crap when you force your customers with this hand) and they have no mitigation plan.    They apprear positioned to do their regular production runs and catch up to demand when they can.

 

Run.......... yes,  find another action camera.     Six years and four go pros later - I am done!!!

GoPro
Posts: 9,544

Re: GP Microphone Adapter.

Hi @redhorsegarage

 

Sorry for any troubles caused.

Please continue checking our website for updates on the item's availability.

You may also check other stores/channel for the mic adapter. ex. Amazon

 

Thanks!

Ej

Tourist
Posts: 4

Re: GP Microphone Adapter.

There are none. Don’t patronize me Go Pro messed up with the 5 on and this production issue is equally as bad.
GoPro
Posts: 2,809

Re: GP Microphone Adapter.

@redhorsegarage, we are working deliberately to get the stocks replenished as soon as possible. We'll do our best to keep you posted once we have any further update. In the meantime, sorry for any inconvenience this may have caused.

Kind Regards,

Ann

Tourist
Posts: 4

Re: GP Microphone Adapter.

Pride yourselves as you wish. Fact is your design is flawed and you force your customers to pay $50 to correct your error. And then you can’t keep up and everyone is suppose to by the mantra is your deliberateness. I am leaving for a three week road trip cant preorder or get a commitment on getting one. That is your customer service plan?
Highlighted
Tourist
Posts: 6

Re: GP Microphone Adapter.

They can't do much with the issue, a lot of people want the item, not just you. They are trying to get new stock but it takes time. Fighting with them over the internet isn't going to do much, have patience and wait it out! Or just get a third party one!

Tourist
Posts: 4

Re: GP Microphone Adapter.

Good business strategy - “wait it out”.
Sightseer
Posts: 1

Re: GP Microphone Adapter.

How about removing the dongle requirement from the firmware (for version 5 through 7)? I know a newly released camera (...) that can use off-the shelf USB-C to 3,5mm adapters with ease...