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Sightseer
Posts: 2
Accepted Solution

GOPRO WILL NOT TURN ON— HAVE TROUBLESHOOTED

Hi,

We’re here in Greece and suddenly our GoPro got quite hot for a couple hours than turned off and never came on. We’ve tried everything to turn it on but looks like it’s dead or been fried. We’re on the islands of Greece and we’ve been relying on this to use. We have a 5 yr warranty on it back in Aus! Please what can we do. This is ruining our holiday which sucks! Please assist us

Accepted Solutions
Explorer
Posts: 12,501

Re: GOPRO WILL NOT TURN ON— HAVE TROUBLESHOOTED

Sorry to hear about troubles. You'll need to reach out to the GoPro Support Team https://gopro.com/help/ContactUs

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Explorer
Posts: 12,501

Re: GOPRO WILL NOT TURN ON— HAVE TROUBLESHOOTED

Sorry to hear about troubles. You'll need to reach out to the GoPro Support Team https://gopro.com/help/ContactUs
Adventurer
Posts: 10,941

Re: GOPRO WILL NOT TURN ON— HAVE TROUBLESHOOTED

Please call gopro  or chat with them at opening hours

 

Greece number is  but clearly does not offer operating times.

Greece

+30 800 848 1309

 

chat with gopro 

 

CHAT US

CLOSED

Chat support for customers who purchased GoPro Care and GoPro Plus is available 24 hours a day.
(some languages not supported)

 

Sunday
7:00 AM to 4:00 PM
Monday
6:00 AM to 6:00 PM
Tuesday
6:00 AM to 6:00 PM
Wednesday
6:00 AM to 6:00 PM
Thursday
6:00 AM to 6:00 PM
Friday
6:00 AM to 6:00 PM
Saturday
7:00 AM to 4:00 PM

 

(GMT-07:00) Pacific Daylight Time (America/Los_Angeles)

 

 

 

 

Adventurer
Posts: 10,941

Re: GOPRO WILL NOT TURN ON— HAVE TROUBLESHOOTED

you said you tried everything t oget this to come back on:

Pull the sd card place to the side, Pull the battery as well. and simply again plug back the USB type C cable and turn on the camera  wit hteh Mode on only. any life t othe camera. did you see the led flicker or thecamera come on?

 

Sightseer
Posts: 2

Re: GOPRO WILL NOT TURN ON— HAVE TROUBLESHOOTED

Hey there,
Yes we have tried your suggestion and it still won’t power on
We are going to try and get in contact with GoPro and see how they can help us
Adventurer
Posts: 10,941

Re: GOPRO WILL NOT TURN ON— HAVE TROUBLESHOOTED

great you know you will be without a camera till replaced . in the mean time endjoy your Holiday.