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Sightseer
Posts: 1
Accepted Solution

GOPRO Session 5 missing footage/Only recording 36 minutes total

I have a new GoPro Session 5, my husband has used this twice. I am aware of the videos being broken up into segments which is fine. However, after reviewing footage from the race he is missing footage. The first video was 17 minutes long which was good. Second video was only 1 minute and totally missed his crash minutes prior to what was going on in the video. The third video was only one minute as well and was when he was in the pits and the fourth video was him already on the track. I am okay with the video being broken up into 17 minute segments (or smaller) but I am not okay with bits missing in between.

 

Also, I charged the battery to full the night before and removed it off the charger. Based on various reviews and comparing this model to other cameras, I was under the impression that the battery would last at least 1.5 to 2 hours. This recorded a total of 36 minutes. Is this a memory card issue? I am using a SanDisk Ultra 32GB micro sd card (red and grey one). I have been using this memory card and clearing it of videos after each race so space was not an issue. I am concerned about the quality of the memory card. I have formatted it and settings are at 'Capacity 29.7GB', 'File System is FAT32 (Default)', 'Allocation unit size us 32 kilobytes'.

 

Any help would be greatly appreciated being that we have switched over from Sony to GoPro. The video quality and sound quality is amazing and we already love this new camera. We just have an issue with missing pieces of video and total recording time. The Sony action cam had battery time of 1.5 hours but we also got poor sound and video quality. 


Accepted Solutions
Nomad
Posts: 130

Re: GOPRO Session 5 missing footage/Only recording 36 minutes total

It may be the memory card I would make to use one from this list https://gopro.com/help/articles/Block/microSD-Card-Considerations Especially when using the newer Hero5 cameras they seem to be much more sensitive to having the correct memory card.

 

GoPro cameras always break footage into smaller segments the exact size depends on the video resolution used. When it does this it should put each video into sequencing numbered files. You should have your complete video though.

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Nomad
Posts: 130

Re: GOPRO Session 5 missing footage/Only recording 36 minutes total

It may be the memory card I would make to use one from this list https://gopro.com/help/articles/Block/microSD-Card-Considerations Especially when using the newer Hero5 cameras they seem to be much more sensitive to having the correct memory card.

 

GoPro cameras always break footage into smaller segments the exact size depends on the video resolution used. When it does this it should put each video into sequencing numbered files. You should have your complete video though.

Adventurer
Posts: 9,239

Re: GOPRO Session 5 missing footage/Only recording 36 minutes total

For me I use  two cards PNY and  sandisks.  the PNY is the highest one they make for 20.00 a 64gb card not recommeded never had an issue.   The Sandisk I use are extreme plus 64gb...

 

If this is hte Session first generation you should get 2 hours of record time give or take on age ofhte camera.

A) you are not over heating

B) you are  charged in full

C) and you are getting 12 minute segments at 2gb per chapter. you said 17min per chapter?

SO more likly you  narrowed it to an sdxc card, and answered your own question.  Change out the sdxccard to a higher class and try at home, bench testing then on a track and where it counts. testing out will  tell you if it passed or failed.

 

FISH