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Hiker
Posts: 26

GOPRO SCAM REFUNDS

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My case number 08343397, 1 month and a half waiting my refund. I payed 600$ for a GoPro with FREE subscription. They charge the subscription directly and they take me 70$ from my bank account.

IS RIDICULOUS the support more than 1 month later and my money don’t arrive yet.

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@mariustanya @aragon1006 @jefft
Adventurer
Posts: 13,678

Re: GOPRO SCAM REFUNDS

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Well we are slowely finding out that this Support site is a JOKE!

GoPro
Posts: 12,643

Re: GOPRO SCAM REFUNDS

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Hello @jotaeme8. Apologies for the inconvenience this may have caused you. Your ticket is still open and our Support Team is coordinating with the GoPro Subscriptions Team regarding your case. We've also notified them for a follow-up. They will keep you posted as soon as new information is available. Thanks for your patience and understanding throughout this process.

Hiker
Posts: 26

Re: GOPRO SCAM REFUNDS

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@mariustanya @aragon1006 @jefft I think 2 months later is a good time for give me my money back and a iNstant solution, you are supposed a big company. And you are Lieying people. REFUND ME MY MONEY. 2 MONTHS NOW
GoPro
Posts: 24,557

Re: GOPRO SCAM REFUNDS

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Please refer to the information in your other post.

 

Thanks!