05-14-2018 12:51 PM
This fixed my issue. Thanks dude, you're awsome.
I had the same issue.
I fixed mine by going to 'Control Panel\Hardware and Sound\Devices and Printers'
right click on the device (HERO5 Black) and select Troubleshoot.
Hope this fix yours too.
05-24-2018 01:08 PM
I had the same problem. For windows system, just open the device manager->portable devices->your go pro device
In the Driver tab, click disable device and enable device afterwards.
It reloads the driver and your gopro quick software can detect the card.
05-26-2018 04:09 AM
Thanks ami25! your solution solved my media importation problem! im about to get pissed on the thought of losing 9 days (5 hours) worth of vacation videos/photos. you are a life saver! Thanks a heap!
06-16-2018 08:24 AM
So, finally in device manager it was fixed. Looks like a driver problem.
My GoPro folder is btw now called 'GoPro MTP Client Disk Volume'....
@Maybe an update or explaination @Gopro?
This is exact problem I had. Can't import, can't view the content of the GoPro.
Suggested troubleshooting didn't work, disable/enable GoPro driver didn't work.
Only uninstalling the driver via device manager solved the issue.
Thanks for the tip.
06-30-2018 11:42 PM
I have tried all the above steps and it seemed to work at first and my GoPro was recognised. But then as soon as i tried to import my photos it said that it was not possible, the camera then reverted to showing 'no files to import'. Has anyone else had this particular issue and how did they resolve?
07-01-2018 12:26 AM
- Unplug the GoPro.
- Go do device manager an uninstall GoPro driver.
- Plug GoPro again, windows will reinstall the driver itself once GoPro is plugged again.
This will restore the ability to IMPORT from GOPro.
Hope it helps