09-05-2017 02:33 PM
That fixed my problem yesterday...
But today, the same problem happened as I connected the camera on the computer again. I tryed to fix it the same way, but it isn't working anymore ....
Any other idea?
09-12-2017 04:45 PM
OMG THANK YOU! This was driving me crazy and your solution worked first try. I had over 11 GB of photos and video from a two week vacation I was starting to panic were totally lost!
09-19-2017 03:41 AM
I have this problem.. and Troubleshooting seems to work. Not sure why resetting the connection would fix it any better than disconnecting and reconnecting (same or different USB port).. Hopefully I don't have to do this everytime I connect my camera!