05-24-2017 10:54 AM
I have got exactly the same problem, I installed Quick but it also does not find any picture/video...
Frankly when you spend 600 dolls in something you would expect some quality.
Let's just wait for Apple to release an Iphone which will replace Gopro...
08-05-2017 06:40 AM - edited 08-05-2017 06:41 AM
I have the exact same problem.
Ive had this camera for about a week. Have used it a few times. Have had no probs with importing pics to pc either via Quick or directly through explorer until today. I took a load of vids n pics etc whilst out.. Now i cant get them to appear . I get the same messages as others have said.
I have had some problems linking phone to the gopro camera too today. But when its connected it has seen the pics and vids.
08-06-2017 07:15 PM
08-19-2017 05:32 AM
I had the same issue.
I fixed mine by going to 'Control Panel\Hardware and Sound\Devices and Printers'
right click on the device (HERO5 Black) and select Troubleshoot.
Hope this fix yours too.