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Sightseer
Posts: 1

Re: GOPRO HERO5 black - This folder is empty - No files to import

I have got exactly the same problem, I installed Quick but it also does not find any picture/video...

Frankly when you spend 600 dolls in something you would expect some quality.

Let's just wait for Apple to release an Iphone which will replace Gopro...

Sightseer
Posts: 1

Re: GOPRO HERO5 black - This folder is empty - No files to import

[ Edited ]

I have the exact same problem.

 

Ive had this camera for about a week. Have used it a few times. Have had no probs with importing pics to pc either via Quick or directly through explorer until today. I took a load of vids n pics etc whilst out.. Now i cant get them to appear . I get the same messages as others have said.

 

I have had some problems linking phone to the gopro camera too today. But when its connected it has seen the pics and vids.

Tourist
Posts: 1

Re: GOPRO HERO5 black - This folder is empty - No files to import

Is this problem solved? I have the same issue with my Gopro 5 black.

Sightseer
Posts: 2

Re: GOPRO HERO5 black - This folder is empty - No files to import

Same issue. Camera shows up on the computer but Quik and file explorer don't recognize any files. Quik even shows the SD card size as Nan. If I plug the SD card in directly, the files are there and they show up on the camera.
Sightseer
Posts: 1

Re: GOPRO HERO5 black - This folder is empty - No files to import

Same thing

Highlighted
Tourist
Posts: 3

Re: GOPRO HERO5 black - This folder is empty - No files to import

I had the same issue.

I fixed mine by going to 'Control Panel\Hardware and Sound\Devices and Printers'

 

right click on the device (HERO5 Black) and select Troubleshoot.

 

Done.

Hope this fix yours too.

 

 

☺☺☺

Sightseer
Posts: 2

Re: GOPRO HERO5 black - This folder is empty - No files to import

Fixed my issue! Thanks ami25!
Sightseer
Posts: 1

Re: GOPRO HERO5 black - This folder is empty - No files to import

ami25 - LEGEND! So simple 

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