Were you able to try the steps on the link shared?
You can also try to uninstall - reinstall the app.
If all else fails, please contact our Support Team.
They are available by phone or chat through https://gopro.com/help/ContactUs
Got this problem to, and solved it thanks to you! Fantastic!
Thanks for letting us know @patrickg23002
Feel free to post back if something comes up.
Disable/Enable driver in Device Manager worked here too -thanks! <3
That's great @tommytretton
Thanks for posting here!