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GoPro
Posts: 12,487

Re: GOPRO HERO5 black - This folder is empty - No files to import

[ New ]

@marcelc086, have you already tried the suggested troubleshooting steps discussed in this thread?

Sightseer
Posts: 3

Re: GOPRO HERO5 black - This folder is empty - No files to import

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hi,

 

the arcticle is for windows not macbook. I need some solution for iOS.

 

thanks

GoPro
Posts: 12,487

Re: GOPRO HERO5 black - This folder is empty - No files to import

[ New ]

Hello @megasurf54076. You may check the second link included on my previous post: Camera is Not Recognized on Quik for desktop - Mac

Sightseer
Posts: 1

Re: GOPRO HERO5 black - This folder is empty - No files to import

[ New ]

Yeeah! Thanks so much!!

Now it's ok in my PC. 

Sightseer
Posts: 1

Re: GOPRO HERO5 black - This folder is empty - No files to import

[ New ]

Thank you quickshore11487

 

I couldn't make it work by troubleshooting but this helped! However it took me long to work it out as my Gopro had no name!it was called MTP something so I wasn't sure if it was thaat the devvice to enable.

 

Thank you very much!

Hiker
Posts: 15

Re: GOPRO HERO5 black - This folder is empty - No files to import

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Cheers quickshore11487, the disabling and enabling of the device did the trick.
Sightseer
Posts: 1

Re: GOPRO HERO5 black - This folder is empty - No files to import

[ New ]

Cheers ami25! 

Thats so wierd because I imported from my first card without issue. 2nd and 3rd cards appeared empty! I was worried I'd lost 80 days travelling GoPro footage until I connected GP to the phone Quik app!

 

Thanks! 

 

Sightseer
Posts: 3

Re: GOPRO HERO5 black - This folder is empty - No files to import

[ New ]

thanks a lot but I still do not have any files to import. Quick recognize my go pro cam, but no files to import :( 

I did shut down, hold those buttons but nothing happened... no files to import, not sure what shall I do,

 

thanks