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Tourist
Posts: 5

GOPRO HERO 8 NOT RECOGNIZE BY PC AFTER UPDATE

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Please help me , my gopro does not recognize by y PC after the software update.

2020-09-04 13_46_18-.png

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GoPro
Posts: 29,687

Re: GOPRO HERO 8 NOT RECOGNIZE BY PC AFTER UPDATE

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Tourist
Posts: 7

Re: GOPRO HERO 8 NOT RECOGNIZE BY PC AFTER UPDATE

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 I assume you update to firmware 2.0. Go to GoPro preferences for connections, change USB connectiontype to "MTP". I had the sameproblem this fixed it.

 

I really wonder why this is not the default. I doubt that people buy GoPro to be used asw webcame. 

 

I have suggestion to GoPro, don't change the original settings/behaviour for this kind of obvious need. And if you do, give the original settign meaningful name "MTP" does not tell anything And finally, please document and high light it the release notes and announcements.

 

Tourist
Posts: 5

Re: GOPRO HERO 8 NOT RECOGNIZE BY PC AFTER UPDATE

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I tried to Change settings to MTP but it gives same result. I did not know mwhat to do next
GoPro
Posts: 29,687

Re: GOPRO HERO 8 NOT RECOGNIZE BY PC AFTER UPDATE

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Hi @toughhill108

 

Please go over the steps on https://community.gopro.com/t5/en/Camera-is-not-Recognized-when-Plugged-into-a-Computer-USB-Port/ta-...

 

Let us know how it goes.

 

Thanks!

Ej