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Tourist
Posts: 6

GOPRO HERO 8 FLOODED

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I bought a Gopro Hero 8 Black less than 10 months ago. As advertised the gopro is waterproof up to 10 meters. While snorkeling in less than 3 meters the camera flooded. I have owned many gopros and they have always been reliable up until my Hero 8 Black. Please advise.
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Tourist
Posts: 6

Re: GOPRO HERO 8 FLOODED

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Please assist
GoPro
Posts: 23,316

Re: GOPRO HERO 8 FLOODED

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Hi @andrewillemse

 

So long as the camera door is closed, the HERO8 Black is waterproof down to 10m (33ft) without a housing.
While water damage is usually not covered by the warranty, let our Support Team take a look at what happened. 
You may reach out to them through https://gopro.com/help/ContactUs

 

Thanks!

Ej

Adventurer
Posts: 13,652

Re: GOPRO HERO 8 FLOODED

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get with the CSA use the plus plan water is a touchy subject with gopro