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Sightseer
Posts: 1

GOPRO HERO 7 BLACK PURCHASE - NO EMAIL CONFIRMATION

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Hello,

 

A few minutes ago I purchased a Gopro Hero 7 camera from this website but so far I have not received any email confirmation of the purchase. The purchae was made with this email:*******  and I checked out as guest. The payment went through of 249.99 € is already in my statement.

 

Could you please help me with this.

 

Regards

 

Francesco Di Palma


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GoPro
Posts: 15,698

Re: GOPRO HERO 7 BLACK PURCHASE - NO EMAIL CONFIRMATION

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@francescod8520, We try to help as best as we can. Orders concern is best handled by our Support Team as they can coordinate with the Orders Team to help resolve the problem or get the latest status of your order. Your patience and understanding are very much appreciated. You may reach out to them through https://gopro.com/help/ContactUs.

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GoPro
Posts: 15,698

Re: GOPRO HERO 7 BLACK PURCHASE - NO EMAIL CONFIRMATION

[ New ]

@francescod8520, We try to help as best as we can. Orders concern is best handled by our Support Team as they can coordinate with the Orders Team to help resolve the problem or get the latest status of your order. Your patience and understanding are very much appreciated. You may reach out to them through https://gopro.com/help/ContactUs.