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Tourist
Posts: 4

GOPRO HERO 7 BLACK NOT SWITCHING ON

[ New ]
I have tried every possible thing mentioned in the other threads and also tried with a new battery too. Hasn't switched on. Kindly help
GoPro
Posts: 28,776

Re: GOPRO HERO 7 BLACK NOT SWITCHING ON

[ New ]

Hi @blueflame61426

 

Is the camera(without the battery) powering on when plugged in?

Check out the steps on HERO7 Will Not Power On

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Thanks!

Ej

Tourist
Posts: 4

Re: GOPRO HERO 7 BLACK NOT SWITCHING ON

[ New ]
The camera is not powering on without battery. I tried all the steps mentioned in the thread, it did not work.
GoPro
Posts: 28,776

Re: GOPRO HERO 7 BLACK NOT SWITCHING ON

[ New ]

Thanks for trying the steps suggested.

The best path forward is to reach out to our Support Team.

You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs
Please let them know of the troubleshooting steps taken.
 

 

Tourist
Posts: 4

Re: GOPRO HERO 7 BLACK NOT SWITCHING ON

[ New ]
I really hope they help me rectify this issue I've been facing.
Thank you for your assistance