Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1

GOPRO HERO 5 BLACK

[ New ]

MINHA HERO 5 BLACK NÃO EMPARELHA MAIS COM MEU IPHONE 7... PEDE PRA CONECTAR NOVO DISPOSITIVO, CONECTO MAS NAO VAI, O QUE PODE SER????

 


Accepted Solutions
GoPro
Posts: 24,297

Re: GOPRO HERO 5 BLACK

[ New ]

Hi @spiryhill558

 

 

We have recently released an update for the GoPro app both on Android and iOS.

Please make sure to restart your phone before pairing it with the camera again.Let us know how it goes.

You may also try the troubleshooting steps on this link.

 

Thanks!
Ej

View solution in original post


All Replies
GoPro
Posts: 24,297

Re: GOPRO HERO 5 BLACK

[ New ]

Hi @spiryhill558

 

 

We have recently released an update for the GoPro app both on Android and iOS.

Please make sure to restart your phone before pairing it with the camera again.Let us know how it goes.

You may also try the troubleshooting steps on this link.

 

Thanks!
Ej