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Sightseer
Posts: 1

GOPRO HERO 4 BLACK PIXELS ON TOUCHSCREEN

The touchscreen has black and white pixels as seen on the video, it started with a black vertical line and then became worse.

https://youtu.be/OliCXqix2ug
Backpacker
Posts: 1,447

Re: GOPRO HERO 4 BLACK PIXELS ON TOUCHSCREEN

 Oh man sorry about that @rockysand67166.

So this isn't normal for the HERO4 Silver to do such things like that.

To help you out, has it been water damaged, drooped, or possibly damaged? 

If not, how long have you had your camera, the GoPro comes with 1 year warranty.

And if you have GoPro Care, they can also fix this as an GoPro Defect.

 

Hope that helps.

Chris.