Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Tourist
Posts: 6

Re: GOPRO FUSION unable to create decoders

[ New ]

No update let alone a response from GoPro? I know they surf this forum as I see replies on other posts.

 

Those $50 YI 4K action cam's arent looking so bad after all... Why pay 200-800 bucks (a premium) when the support is non-existent.

 

There is a reason Apple products are 10-30% more than their competitors and they still sell - Customer service.

Tourist
Posts: 7

Re: GOPRO FUSION unable to create decoders

[ New ]

I got this error with Version 1.2 with an out dated GTX 570 2 Gig Video Card. The GTX 570 worked fine with Version 1.1.

Replaced it with a GTX 1060 6Gig and now working fine. Gopro studio 1.2 seems 5 times faster with stitching and loading previews.

Looks like it could driver related as my PC was never able to find the correct windows 10 drivers for the GTX 570 or that GoPro removed some unsupported codecs.

Tourist
Posts: 27

Re: GOPRO FUSION unable to create decoders

[ New ]

I'd expect them to warn us if it stops working purely based on drivers!

Tourist
Posts: 1

Re: GOPRO FUSION unable to create decoders

[ New ]

Same Problem here.. The Mac Version is running fine.. Just kinda slow for running on the new Mac Book Pro 
On the Windows PC no matter which setting i get the "unable to create decoders" msg.. 

Any news from GoPro ?! 

 

We just bought the Fusion as an edition to our Omni rig but till now i am not happy due to the fact that its not rendering on the PC 

 

Please GoPro find a quick solution.. Rendering on my MacBook is not an option. 

Microsoft Windows 10 Pro
Version 10.0.17134 Build 17134
Betriebsystemhersteller Microsoft Corporation
System LENOVO
Systemmodell 43531D9
Systemtyp x64-basierter PC
System-SKU To be filled by O.E.M.
Prozessor Intel(R) Xeon(R) CPU E5-2670 0 @ 2.60GHz, 2601 MHz, 8 Kern(e), 16 logische(r) Prozessor(en)
Prozessor Intel(R) Xeon(R) CPU E5-2670 0 @ 2.60GHz, 2600 MHz, 8 Kern(e), 16 logische(r) Prozessor(en)
BIOS-Version/-Date LENOVO A3KT28AUS, 29.08.2013
SMBIOS-Version 2.7
Version des eingebetteten Controllers 255.255
BIOS-Modus Vorgängerversion
Windows-Verzeichnis C:\WINDOWS
Systemverzeichnis C:\WINDOWS\system32
Hardwareabstraktionsebene Version = "10.0.17134.1"
Installierter physischer Speicher (RAM) 128 GB
Gesamter physischer Speicher 128 GB
Verfügbarer physischer Speicher 119 GB

Explorer
Posts: 13,038

Re: GOPRO FUSION unable to create decoders

[ New ]
Try reaching out to the GoPro Support Team https://gopro.com/help/ContactUs

They might be able to help you out.
Sightseer
Posts: 4

Re: GOPRO FUSION unable to create decoders

[ New ]

Can anyone tell me how to get the previous version of Fusion Studio?  Just installed Fusion Studio on my pc and mac at the same time, works fine on the mac but its 6 years old and doesn't work on the pc which is brand new. 

Tourist
Posts: 27

Re: GOPRO FUSION unable to create decoders

[ New ]
Congratulations, it will never work so it appears!
Sightseer
Posts: 4

Re: GOPRO FUSION unable to create decoders

[ New ]
I'm sure there is a solution.