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Tourist
Posts: 5

GOPRO FUSION - VERY LOW QUALITY AND BLURRED FILES

 

Hi there, 

 

Bought Gopro Fusion 3 days ago at Dubai Airport to shoot nice videos in Taiwan holiday. Imported files to my Macbook pro and wanted to edit with Fusion pro. I'm shocked!!! All the files are low quality and blurred...

 

Camera setting is 5.2K / 30

I saw many action videos on youtube with this camera, and they were very cool. this camera is not cheap...i paid for it, bought additional expensive 2 SD cards and now I can't find any video with a good quality from my holiday....WTF???

GoPro
Posts: 10,213

Re: GOPRO FUSION - VERY LOW QUALITY AND BLURRED FILES

 

Hi @swiftshore22765

 

Thanks for choosing GoPro to capture great moments!

 

We'd like to gather some information to better assess where the issue may be.

What SD cards are you using?

Where you using any accessories when these videos/pictures were taken?

Are you able to share some sample files?

 

Thanks!

Ej

 

 

Tourist
Posts: 5

Re: GOPRO FUSION - VERY LOW QUALITY AND BLURRED FILES

 

Hi @aragon1006 ! Thanks for your reply.

 

SD cards are SanDisk - I paid for both over 300USD. 

I'm just using the camera with it's own grip. Nothing additional. 

 

The sad thing is I wanted to buy an old and cheaper version of Gopro, because previously i had one and know how to use it correctly and it has a screen so you can see what happens. is everything ok or not. 

 

but somehow, the seller insist me to buy a new Fusion (which is expensive for almost 2 times), because of it's super camera bla bla bla. 

i've connecte to phone app a few times and noticed  bad quality, but i hoped that it is only in phone...due to 5.2k maybe. and hoped that in fusion studio and laptop it will be much better. 

 

when i'm watching in fusion studio as a 360, it show a little bit fine, but when i'm changing it to overcapture, wanting to change to fisheye, or 16;9, it shows everything much more in bad quality. 

Screen Shot 2018-08-18 at 13.54.58.png
Tourist
Posts: 5

Re: GOPRO FUSION - VERY LOW QUALITY AND BLURRED FILES

@aragon1006 here are some addition screens. 

my old mobile phone has a better quality man (

Screen Shot 2018-08-18 at 13.58.57.png
Tourist
Posts: 5

Re: GOPRO FUSION - VERY LOW QUALITY AND BLURRED FILES

 
Screen Shot 2018-08-18 at 13.55.32.png
Explorer
Posts: 12,066

Re: GOPRO FUSION - VERY LOW QUALITY AND BLURRED FILES

What does it look like after it has been rendered? Your screenshots are all pre-rendering.
Explorer
Posts: 12,066

Re: GOPRO FUSION - VERY LOW QUALITY AND BLURRED FILES

The video you are looking at is an LVR (low video resolution). After rendering in Fusion Studio you will have the high resolution file.
Tourist
Posts: 5

Re: GOPRO FUSION - VERY LOW QUALITY AND BLURRED FILES

hi @danielr15

 

Thanks for your reply. 

 

i haven't rendered videos yet, because i was sad with the quality. usually pre-render files in program are much better quality, than after rendering. 

but i will check it, and hope that you are right. will let you know later.